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All pipettes manufacturers recommend that regular maintenance and calibration is applied to maintain reliable pipetting results and to maximize the lifetime of the pipette. Pipette calibration is a fundamental party of Good Laboratory Practice (GLP) and quality systems and must be considered a vital part of any laboratory regime where precise volumes of fluid need transferring or diluting.
Pipette performance is measured as accuracy and precision or how close the dispensed volumes are to the target and how close the results are to each other.
Why choose us for your next service?
Our calibration technicians are comprised of 5-10 dedicated people who work across our single and multi-channel balances to provide efficient and accurate calibration of your pipettes. Our technicians have experience calibrating a multitude of different makes, models, and brands of pipettes. To enquire with any questions, you may have for our lab, please reach out to lab@pathtech.com.au.
We proudly calibrate and service most major models and makes of pipettes. We frequently calibrate single, multichannel and bottle top dispensers and service a range of brands such as Sartorius, Finnpipette (ThermoFischer Scientific), Rainin/Mettler Toledo, Socorex, Axygen, Eppendorf, Gilson, Integra, Nichiryo (Lab Gear), Ovation and many more!
If you have a pipette, you are not sure about, please email adam.xing@pathtech.com.au to gain clarification on whether we can service and calibrate your pipette!
We offer both Principal and NATA accredited calibration. Principal calibration offers accuracy calibration at the maximum volume of the pipette as well as 10% of the maximum volume. For example, a 300μl pipette will be calibrated at 300μl and 30μl.
NATA accredited calibration will calibrate pipettes at the maximum, middle and 10% of the maximum volume. For example, a 300μl pipette will be calibrated at 300μl, 150μl and 30μl.
Calibration certificates are emailed to you once your order has been paid for and dispatched, please check your junk/spam folder! If you cannot find them, please email lab@pathtech.com.au to have them resent to you. To access your certificates on demand for audits and your own records, please email ruby.nelson@pathtech.com.au to be set up with a Qualer account.
Yes, we do! Through our new trade in program, we can take damaged, unusable, and old pipettes in exchange for large discounts on a replacement pipette. For more information, please reach out to your local sales representative found here.
Pipettes are considered under warranty for 2 years after purchase. If you have a pipette that is currently under warranty and has a fault that is not caused by human error, we will service and repair this free of charge. You will not be charged for any spare parts or replacements.
Please note that calibration is not included in the warranty service! If you would like your repaired asset calibrated after service, please note this on the decontamination form.
To take advantage of this, please send your pipettes in for service only and provide purchase details in the warranty section of the decontamination form.
Please follow the process explained here and ship your pipettes with a hard copy, completed decontamination form inside the package. You must use AusPost or your own courier to ship the pipettes to our laboratory.
Yes, external calibration is typically necessary for a new pipette if you are a NATA lab. Calibration is a critical step in ensuring the accuracy and precision of pipettes, which are commonly used in laboratories for accurate liquid dispensing. External calibration involves comparing the actual performance of the pipette with the manufacturer's specifications. This is done by using calibration instrument to measure the volume of liquid dispensed by the pipette. The calibration process helps identify and correct any deviations from the specified accuracy and precision.
If you are a non-NATA lab, then please refer to your usual calibration operating procedure. In general terms, these usually accept the manufacturer's specifications on a brand-new pipette.
The right time to calibrate pipettes depends on several factors, including the frequency of use, the nature of the liquids being dispensed, and the specific requirements of the laboratory. However, here are some general guidelines:
Please contact your State account manager here.
Our lab can cater to orders of any size. Our average sized order is 20 pipettes with a mix of single and multi-channel pipettes. Orders larger than 30 may see a longer turn-around-time so please reach out to your state's account manager here for a TAT estimate or formal quote.
Pipette calibration and servicing occurs on site at our laboratory in Preston, Melbourne VIC. We do not offer mobile calibration or servicing. A courier will need to be organized from your place of business to our address below:
46 Swanston Street, Preston, VIC, 3072.
